Customer Service Policy
Create a store you would like to establish and include the following:
Name of store Location (city, state, country) Product/products sold Number of employees
Research company policies of a business or businesses that are similar to the one you just established (you will find many of these on the Internet).
Create a 700- to 1050- word customer service policy for your store based on your research. Include the following information in your store policy:
Components of a good customer service environment Customer service expectations of sales associates How to deal with difficult customers How to deal with returns and exchanges Additional information discovered in your research you feel is important to review.