Uhl-Bien, M., Schermerhorn, J. R., & Osborn, R. N. (2016)
Organizational Behavior, 13 Ed. Wiley.
ISBN: 9781118517376 Read
Chapter 4 Chapter 5 Article 1: Emotional Intelligence: The link between success and failure in leadership (Doe) https://lms.grantham.edu/bbcswebdav/pid-3736593-dt-content-rid-10471690_1/users/g00141209/BA420_W3_Emotional%20Intelligence_The%20%20Link%20to%20Success%20and%20Failure%20of%20Leadership.pdf WEEK 3 DISCUSSION #1
Analyze the theory of emotional intelligence within the organization. Share an anecdote of how your (or a co-worker) demonstrated emotional intelligence, leading to a positive result in the workplace. Please provide 1-2 examples to support your viewpoints that other learners will be able to assess and debate within our weekly discussion forum.
If you do not have any personally relevant emotional intelligence anecdotes, you may locate an article that discusses emotional intelligence in practice at an organization.