Process of improving a process, and summarizing the results

Purpose of Assignment The purpose of this assignment is for students to learn process flowcharting/improving a process, and summarizing the results. Assignment Steps: See Screen Captures for using the Microsoft® Excel® Template Resources: Microsoft® Excel® (Template must be used.) Select a complex process from your personal life or work. Use Microsoft® Excel® to create a flowchart of the “as-is” process. There is a Template for this in the course Announcement area. Define metrics and measure the current process. Use process improvement techniques to improve the process. Use Microsoft® Excel® Template to create an improved process flowchart. Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics. Develop a 300-word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart). Note: Students and faculty are reminded both Six Sigma readings and Lean Principles introduced in Week 2 are spread throughout the entire course. Students will apply the knowledge from the readings in their Learning Teams throughout the course. Format your assignment consistent with APA guidelines.

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