What great example of the innovator’s dilemma does the article provide? Give 4

What great example of the innovator’s dilemma does the article provide?
Give 4 reasons why Microsoft failed after the year 2000.

article: https://www.vanityfair.com/news/business/2012/08/microsoft-lost-mojo-steve-ballmer
 only read this article to answer question

total around 300 words if possible but use as much words as needed to clearly answer the question

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