Health insurance policies contain sections with definitions, eligibility and enrollment, benefits, limitations, exclusions, procedures, and appeal processes. In a 1 page paper, describe the contents of each section and provide examples if applicable. You may use your personal health insurance policy to describe each area.
You must reference at least two research sources (Wikipedia is not an acceptable research source) in your paper, and include appropriate citations for those sources.
How much is a customer worth over a lifetime of buying? The text in Chapter 12 tells us the longer a customer purchases from a services organization, the more valuable the customer to the success of the organization. Is it any wonder organizations have designed customer loyalty programs to ensure the customer stays? Identify at least two types of customer loyalty programs and assess their effectiveness, including specific examples of each. Respond to at least two of your classmates’ postings.
For hospitals, the most important assets are not the buildings or investment portfolios, it’s the workforce. The recruitment, management and retention of the hospital workforce has a direct impact on the cost and quality of patient care. Wages and benefits account for about two-thirds of every dollar spent by hospitals, according to the American Hospital Association. And that cost is expected to increase. The AHA reports that labor costs are the single most important driver of spending growth for hospitals, accounting for about 35 percent of overall growth.
You were just employed as the new HIM director for your community hospital. After meeting with members of your department as well as internal and external customers, you have identified the need to hire more employees. To hire more employees, you need to provide a resource needs analysis and proposal to your CFO. Write a 1 page memo to your CFO outlining the analysis that you conducted and the benefits the organization will achieve based on the hiring plan that you are recommending.
Complete a resource needs analysis, for example
Details of cost
Details the need
Reviews options to hiring
Makes final recommendation
Memo to CFO outlining the resource needs analysis to support a recommend hiring plan.
Grammar, spelling, format, etc.
APA format/ 3 complete pages
You are developing two compliance plans in a way that all employees will understand at a large medical facility where you are the Compliance Officer.
To help your employees gain an overview of compliance and its importance, write a 3 page Overview of Compliance Plans paper for your two compliance plans. In your overview, state the purpose of your two compliance plans for your company.
Then, in terms that every employee will grasp, explain how all employees would benefit by supporting the key elements in every compliance plan – compliance standards, high-level responsibility (for each employee), education (about compliance), communication, monitoring/auditing, enforcement/discipline, and response/prevention.
Support your overview with at least three research sources outside of your required reading. Citations in APA format should be listed in a References Page at the end.
Assignment 3: Performance Management
Due Week 8 and worth 300 points
You are the HR manager for an upscale retail store which sells clothing, shoes, handbags, and other accessories. Due to the economic downturn, the company has experienced a significant reduction in earnings, resulting in the layoff of a number of retail sales associates. Business seems to be rebounding, but you are concerned about the performance of the retail sales staff. The CEO has requested that you recommend ways to increase sales and customer service. You believe that implementing a performance management system may help modify employee behavior and improve results.
Write a six to eight (6-8) page paper in which you:
Create a job description for a retail sales associate, which includes the most significant components necessary to describe the job both internally and externally.
Create an organizational behavior modification (OBM) plan to define four (4) key behaviors that are required for successful job performance as a retail sales associate. Suggest the significant ways that your plan will benefit the organization.
Specify two (2) ways that you would measure whether current employees exhibit the key job performance behaviors. Propose two (2) methods that you could use to inform employees of the new performance standards.
Outline a plan with two (2) methods of providing feedback to employees. Include the frequency with which the feedback will be provided. Propose two (2) actions company leaders should take to reinforce positive employee behaviors.
Examine at least three (3) key legal and ethical issues that could potentially impact the performance management system. Support your response with specific examples of the identified issues’ possible effects on the performance management system.
Use at least four (4) quality academic (peer-reviewed) resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
Assignment 3: Pay, Benefits, and Terms and Conditions of Employment
Due Week 8 and worth 300 points
It is your responsibility as the HR Director of the same organization from Assignment 2 to a) create policies regarding pay and benefits for the selected job opportunity, and b) develop methods for both addressing unionization and implementing OSHA regulations. You will present your findings to the Vice President of Human Resources for approval.
In preparation for this assignment, review the following articles on contractors vs. employees and temp workers:
Bier, Ellin & Tucker: Distinguishing Between Independent Contractors and Employees
Murray: Difference Between Independent Contractors and Employees
“The Expendables: How the Temps Who Power Corporate Giants Are Getting Crushed”
Create a PowerPoint presentation with fifteen to twenty (15-20) slides in which you:
Create a Wage and Hour standard for the job opportunity that you had selected in Assignment 2, and support your standard by using the Fair Labor Standards Act (FLSA) and Equal Pay Act to prevent any potential discriminatory impact.
Decide on three (3) benefits required for the job opportunity using ERISA. Propose two (2) methods that the employer can use in order to manage the fiduciary duties wisely and with the employees’ best interests in mind. Provide a rationale for your response.
Elaborate on two (2) rights regarding unionization that Section 7 of the NLRA guarantees. Next, examine two (2) unfair labor practices, and argue the importance of your organization refraining from using such practices during any self-organization and collective bargaining activities. Explore two (2) potential repercussions of an organization’s interference with self-organization and collective bargaining practices.
Propose three (3) ways to discourage employees from considering unionization. Then, compose one (1) strategy for championing a supportive and satisfying work environment within the organization.
Select one (1) OSHA violation case, and determine whether the resulting penalties were sufficient to deter the organization in question from repeating the same violative action. Justify your response.
Outline a plan for investigating workplace injuries, and formulate a policy that explains the process for filing a worker’s compensation claim within the selected organization.
Narrate each slide, using a microphone, and indicate what you would say if you were actually presenting in front of an audience.
Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
The first Book Review is based upon required course readings that offer contemporary accounts of the lived experience of Confucianism. The review calls for you to consider the contemporary expression of Confucianism and to reflect upon its relevance to your own and our collective societal experience. The Book Review should consider how central teachings, principles and practices of Confucianism could be introduced and implemented into your own life, experience and American culture so as to lend to your personal and our collective edification.
In light of the description above, your review of T. R. Reid’s book Confucius Lives Next Door: What Living In The East Teaches Us About Living In the West ought to consider the following:
Reid and his family’s experience of Confucianism/the Confucian ethos during their residency in Japan in the 1990’s – An experience which he describes as East Asia’s Social Miracle.
How the Confucian ethos is expressed in contemporary Japanese culture – including, when relevant/pertinent, consideration and assessment of central Confucian tenets operative in and experienced by the Reid’s during their residency in contemporary Japan i.e.:
Evidence of the 5 Confucian Virtues (jen, yi, li, chih and hsin);
The 5 Confucian Key Relationships and corresponding 10 Appropriate Attitudes;
The Confucian Doctrine of the Mean; Rectification etc.
What lessons we can take from the Confucian/Japanese experience that might contribute to a better social experience in our culture and to the improvement of ourselves as individuals.
In addition, allow the review to be an occasion by which you reflect upon and consider aspects, anecdotes and aspects of the book and the experience of the Reid’s which particularly struck you in some way (positively and/or negatively) and critically engage and assess why this was the case. This may lead you to gravitate on issues relevant to education or crime or social analysis or economics or cultural rites of passage or interpersonal relationships. There is freedom for you to pursue points of particular interest to you and/or relevant to your major.
What are the differences you see between a culture of accountability, where people are held accountable for the mistakes they make, and the Just Culture approach, where mistakes are not punished, but seen as methods of learning? What are the pros and cons of each?
Please use lecture notes and any references you may want to use. 250 words w/references
Discussion Forum Week 2 – Preferred Organizational Structure
1414 unread replies.1414 replies.
After completing the Preferred Organizational Structure scale you will be scored on your preferences for a Mechanistic vs. an Organic Structure. You will also receive a score for each of the subcategories: Tall Hierarcy, Formalization, and Centralization.
Do you believe that the structure of your current organization fits your preferences as outlined by the scale?
Is there a particular difference in your preference for one of the subcategories compared to the current reality of your organization?
If your preferences do not fit the current structure of your organization, do you believe that the structure will change? Will you consider leaving if it does not?
If it is a fit, do you find yourself feeling more comfortable and more motivated in this organization that in previous organizations where perhaps there was not such a close fit?
Your response to this question should be posted by 11:00 pm central time Wednesday of Week 2. Please respond to your fellow students by 11:00 pm central time Saturday of Week 2.
Before posting in the Discussion Board, be sure to read the Discussion Board Rules & Requirements -click on the link below!
Discussion Board HRM6603.docx