Case Study: MyTrip Travel Services (MTTS)MTTS offers first class and affordable

Case Study: MyTrip Travel Services (MTTS)MTTS offers first class and affordable holiday experiences to the Swinburne university students. Initiallya manual booking system, but changes and advances in technology, MTTS have transformed thebusiness using an online system. The current online system performs the basic operations ofmaintaining their current listing of the resorts (uploaded as a PDF file) and student enquiries.In addition to its existing functions, they would like to enhance their current website to promote theirbusiness. In the recent board meeting, it was discussed that bookings could be increased by enhancingthe travel experience before, during and after the trip. At this stage, MTTS’s main clients are SwinburneStudents. However, they don’t get any feedback from students after their trips. MTTS thought of a socialINF80014 – Assignment 2, S2, 2019 2networking system that would help them to collect student’s feedback about the resort. MTTS alsowants the resorts to be able to update all their information on-line once they are registered with MTTSsystem.Your Task:You, as a business analyst, are invited to assist MTTS with the upgrading of the existing online system.The above-mentioned information is what you all have about the system so far. However, you will getan opportunity to interview (max for 10 minutes) with Mr. Chris Nelson (the owner and CEO of MTTS) toask further questions (if there is any) about the up-gradation of the online system.This assignment has 2 parts: Requirement Elicitation (Part 1) and Requirement Modelling (Part 2).PART 1: REQUIREMENT ELICITATION (15% of the total mark)GuidelinesFor this task, you will be working in a team of 3 or 4 people. Working in a small team of 2 requiresapproval from your lecturer. While in this assignment, you will be working in a team, there will be nogroup submission and every member of the team must submit a separate document for each part ofthe assignment.TasksEach group will conduct an interview with the client (represented by your lecturer or tutor) during Week6. Using the “Before the Interview” guidelines given below, teams need to prepare for the interview. It ishighly recommended that all team members of the team be present for the interview. Regardless of theinformation sent to your client (lecturer/tutor) as part of the interview process, you must still submit allthe mentioned items as part of your Assignment 2 submission via Canvas.

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